Bad service from palesa the worst experience ever still shocked

Item: Pick n Pay
Rating: 1
Author: Musa A

I had terrible customer experience who was very rude and sarcastic at me the incident happened at Baragwanath family store on the 16 April 2019 at about 19 H10 the name of the woman who gave me the worst experience ever at pick n pay is Palesa i raised the matter with his superior who claimed will attend to the matter and further took my contacts and till today nobody has contacted me regarding the matter can some one please intervene we are customers and deserve the best service not being treated like we are the once offering the service to the staff ,customer traing is highly recommended .

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Replies (1)

Pick n Pay's replyOfficial

19 Apr 2019, 09:49

Good day Musa,

Thank you for choosing Pick n Pay.

Please accept our apologies for the delay in response and any inconveniences caused to you.

We view this incident in a very serious light, we are busy addressing this with our management team.

Your reference number is ***.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
The Pick n Pay Team

Pick n Pay's reply19 Apr 2019, 09:49

Official