eM
elmare M
1 reviews | Active since Jan 2019
31 Oct 2019, 14:03
BAD SERVICE
GOOD DAY
YESTERDAY I VISITED THE PNP CLOTHING STORE AT LANGEBERG MOSSELBAY. THE MANAGER(CARIN), HER SERVICE WAS SHOCKING. SURELY AS A COMPANY YOU SEND YOUR LEADERS ON CUSTOMER SERVICE TRAINING?? IF YOU DO, YOU HAVE DEFINITELY WASTED YOUR MONEY ON HER. IF NOT, I SUGGEST SHE BE ON THE NEXT AVAILABLE COURSE.
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Pick n Pay's replyOfficial
31 Oct 2019, 14:51Good day Elmare,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
Pick n Pay's reply31 Oct 2019, 14:51
Official
Good day Elmare,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team