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antholique L
1 reviews | Active since Jun 2017
26 May 2020, 11:36
Bad service
There is a special running at pick n pay for base tshirts, it’s R100 for 2. The Tshirts are all packed on the same table. So we when I get to the teller the special doesn’t apply. The gentleman tells me I need to take 2 female tshirts or 2 male. I’m baffled by this as it’s not specified anywhere and to make matters worse it’s all packed on one table. The gentlemen was not helpful at all, he kept saying that the posters are separate.
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Replies (1)Pick n Pay's replyOfficial
28 May 2020, 06:16Hi Antholique ,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We appreciate your patience and understanding at this very difficult time.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
Pick n Pay's reply28 May 2020, 06:16
Official
Hi Antholique ,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We appreciate your patience and understanding at this very difficult time.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
