PS
Phindi S
1 reviews | Active since Jun 2020
15 Jun 2020, 11:35
Bad service
I have a complaint against Pick n pay hyper Steeldale... My TV' screen went blank and because it's under warranty they asked me to bring it in, I took it in on the 20th of May. I tell you even today there's no feedback, when i call the guy who was assisting me he says he's on leave, but no one to refer me to. I find this unprofessional and very inconvenient on my part because i use that tv to connect my son for studying. Can someone please help.
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Pick n Pay's replyOfficial
15 Jun 2020, 16:03Good day Phindi,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Pick n Pay's reply15 Jun 2020, 16:03
Official
Good day Phindi,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team