RS
Regeo S

1 reviews | Active since Jun 2013

05 Feb 2018, 20:31

Bad Service, Bad Store

What a bad store. When you get there, there are always problems. Fridges is not working, colddrink fridges are empty but at the back you can see all the stock but nothing has been packed out inside the fridge. They do not stock a variaty of suger free colddrinks. Only Coke Zero, Sometimes Fanta Zero en Sprite Zero. No sugar free Jive colddrinks. The coney rolls are getting smaller by the day but you still need to pay R2.20 each. Cold meat counter has nobody to serve you. Many times they don't have cold meat. Either no stock or the machine is broken. Always excuses and more excusus. The till staff is so unfriendly and thr one lady manager or superviser Stephanie is the worst. She never seems to help when asked for help. This store is going backwords daily. As I got hold of the manager today regarding no colddrink in the fridges, i found him smoking at the back outside instead of ensuring his staff is keeping the fridges fully packed. As I told him that I shall once again report the store, he got hold of me outside at my car offering me 2x 2L Cokes. I declined the gift and rather told him to get his fridges packed. The service is ectremely bad!

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Replies (1)
Pick n Pay
Pick n Pay's reply12 Feb 2018, 12:30
Official

Good day Regeo,

Thank you for taking the time to write to us.

Kindly note that we are addressing your concerns with our Management team and will revert with feedback.

Please accept our apologies for any inconvenience caused.

Kind Regards

Anwar Mooideen