BAD SERVICE

On Sunday the 7th of July,I went to Pick and pay Evaton Mall. When I went to pay for things I bought I got a very bad service when I asked to get batteries for a watch I had in my hands,instead of being assisted in getting the batteries from the Kiosk I was told by the lady working at the till to go and queue again at the kiosk for the battery after I have queued to pay for the groceries I bought. I went and queued to get the batteries. When I got home wanting to cook the pepper I bought was badly rotten than I had to buy airtime to call the shop to inform them about the rotten thing I bought at the shop and was informed that I need to go back to the store. I informed the manager that for me to go back there I will have to use my petrol to go back again and had to buy the airtime to contact them. I asked them to reimburse me for my airtime and petrol because it was not my fault that it was wasted and was informed that they will not assist me with my petrol and airtime. What saddens me is the bad service I received when I got there at the till and no action was taken when I had to go back again