BAD SERVICE

I bought an Aim Television in March 2019 that came with a 3 year repair warranty. The TV started switching off on its own until eventually it just died completely. Took the set to PNP Hyper Ottery where I originally purchased it from. I was told that they will give me a credit for the TV because they no longer repair the Aim TV sets. Since replacing the TV for a new one of the same size and model, would cost me an extra R2000, I vehemently refused and insisted they honor the repair warranty as this is what was offered to me upon purchase. The store manager said he would make a few calls and get back to me in a couple of minutes. 3 hours later still nothing. I went back the evening and was told by the store manager that he could not get hold of the supplier and that he would call me first thing the next day. He did not call me as promised and after I made a few more calls over a period of 2 days, left numerous messages for him, he still hasn't called me. This is appalling to say the least. I will definitely not be supporting their brand in future and will make sure I post my experience with them on all social media platforms. Can the store Manager from PNP Hyper please get in touch with me. I am sitting without a TV and no recourse to my issue. PATHETIC!