BM
Brett M

1 reviews | Active since May 2016

14 Sept 2016, 15:39

Bad service at Springfield Pick n Pay

<p>I went to Pick n Pay Springfield to buy something to eat and to withdraw some money from the till, I asked the cashier to withdraw R1000 from my account and she turned around and started to have a chat with her packer, I stood for over 5 minutes and the packer told me to go to another till because that cashier did not have the amount I requested, I asked the packer why the cashier cannot tell me that instead she decided to turn her back? The cashier stood up and walk away from the till leaving me with the packer, I stood there umtil she came back and I asked her about the service that she was rendering to and she couldn't answer, she called her supervisor and I addressed the problem with her supervisor and she went on with her rudeness in front of her supervisor. I ended up leaving the food I went to buy because I couldn't get a service from the cashier. I strongly believe that people like the cashier I dealt with should not be allowed to work with people. </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply14 Sept 2016, 16:42
Official

Good day Brett

Thank you for taking the time to write to us.

Kindly accept our sincerest apologies for the unfortunate shopping experience.

We are addressing the incident with our management team and will revert with feedback.

Kind Regards

Anwar Mooideen