Bad Service at PicknPay Mobile

I am disappointed with PicknPay Mobile. I went away for two months and did not load new airtime on my PicknPay Mobile prepaid sim card. My signal just disappeared and I could not receive calls or sms's. When I enquired why there was no signal they said that the number was deactivated because I did not buy airtime regularly. They also said that they could not reactivate the number. They did not even send a warning that the number will be deactivated if no airtime is loaded. I was irrate because my friends, family, and banking were linked to that number. It was like a second ID for me. I therefore do not recommend using PicknPay Mobile.