Bad Service at Pick 'n Pay Somerset Mall

To whom it may concern

On saturday, 28th of July, I was at your store doing my monthly grocery shopping. I went over to your Red Meat Fridge, looking for Lamb. The fridge only had a few trays, so I went over to the Butchery to ask for a tray of Lamb to be made for me.

A woman by the name of Zandile was then asked to assist us, she gave us such an attitude, she told us we must look in the fridge and if we can’t find anything there, then there's also nothing she can do (while walking away). Left us hanging.

The worst part of it was her leaving without assisting us all because she saw her friends, which she screamed out "chommee" to while hugging them. Totally ignoring us as Customers and entertaining her friends.

I was so annoyed and disgusted by her attitude & customer services (which she obviously does not have) that I just could not let this go.

I do my monthly grocery shopping at the Somerset Mall Pick 'n Pay every month, even most of the Till staff / Cashiers are fami**** with us (me & my sisters) as we mostly use that Pick 'n Pay. I was really disappointed with the service I received on saturday. I have never had this problem before at this Pick 'n Pay.

Pick 'n Pay needs to do something about Zandile's bad attitude, it is totally unacceptable.

I am looking forward to your feedback on the matter.

I emailed the Pick 'n Pay Customer services last week thursday already and have not received any feedback on the matter!!!