Bad service at Pick n Pay

Item: Pick n Pay
Rating: 1
Author: Mpho N

Bad service at Pick n Pay, I bought an AIM Smart TV and the remote is not working. I went to maponya coz that's where I bought the TV and they told me that the aim products not have a warranty. Now I'm stuck with a TV that is not working coz you can't do anything without the remote on that TV. Can I be assisted to get my money back or the new remote

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Replies (1)

Pick n Pay's replyOfficial

29 Nov 2019, 10:57

Good day Mpho,

Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team

Pick n Pay's reply29 Nov 2019, 10:57

Official