Bad service and ****** behavior

#****** PicknPay Brackenfell approved and promised by management. Unacceptable ****** behavior by cashier, supervisor and the manager. The cashier (Lenah) was told by the supervisor (Janine) to close the till while the was a long queue. It's Sunday afternoon and the store is extremely busy. The cashier then gave the next person that was due to pay the closed sign and told me (second person due to pay) that she is now closed. I asked, how can you close suddenly, we waited too long for the till to close now. The cashier angrily told me the supervisor said she should close the till. We started urging because the norm is to give the sign to the last person on the queue. Respectfully I then moved on to start queuing on the till next to the one I was at.... It so happens that the woman who was behind me was a white lady, who was as dissatisfied about the ordeal. She decided to take the closed and went ahead and waited to pay and she said she will pay. Indeed as the white woman said she was allowed to pay. While she was busy being helped, I asked the cashier on who's authority was she letting the woman pay. She could see even before that I went to the next till that I was unhappy.