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motlagae M

1 reviews | Active since Apr 2016

19 Apr 2016, 08:28

bad service and pricing

Yesterday i went to pick n pay to buy some items . While i was busy shopping i saw some eggs pricing 42.95 then i continue with shopping , then i went to pay a cashier told me that those eggs are not 42.95 is 79.95 a cashier called a supervisor then a lady gave me a bad attitude . First of all she did not greted me or say hi then she said tome she can not discount those eggs as this is not her fault i must blame the machendizer she told me that i can even log a call or do wht ever i want to do . I was so angry bcause lilly ( cashier i eveadk her to come and c for herself . Bcauze as a customer i know my rights bcauze nca : the price i c is the price i pay for and u are not allowed to argue with a customer . And it was not for the first time i hav a problem with pricing at this store i do hav pictures for the previoys incident .

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Replies (1)
Pick n Pay
Pick n Pay's reply19 Apr 2016, 09:45
Official
Hello motlagae,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

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