Bad service and long express queues

<p>What an unpleasant service at Pick'n Pay Norwood mall, their express till only had 3 till operators along with a long queue. The cashiers didn't have change for R100 purchasing a product of R29.99, I had to wait 5minutes for her to get change, she didn't apologise for taking long, didn't greet me, didn't bother to ask if I wanted a plastic bag, I had to ask for myself, the name tag she had on her is Shirley to my surprise when I checked my invoice the name is Marungoane Phogole what a bad service I received from her. Secondly I was doing 2 transactions she even told me that I should pay using R100 on the following transaction with a bad tone. I had to pack for myself while she was busy changing coins for her colleague to give her notes and to my knowledge she said she doesn't have change. and lastly the supervisors there didn't seem to care about how long the queue is. So annoying by a company that says it's inspired bu its Shoppers but then they fail to keep their shoppers Happy.</p>