1 reviews | Active since Jun 2017

20 Jun 2017, 14:17

Bad Service and Incompetence

<p>I went to Pick N Pay to buy 100GB of Data. I told the Cashier That I am buying 100 GB of data with Cell C,</p> <p>She sold me infinite voice and thats not what i wanted.I went back to the shop in alberton New Market.I spoke to the Manager,She was very rude and unproffessional. She told me she can not help me because the Cashier will need to pay for it herself, It is not my fault that she sold me voice minutes I wanted data Why Must I pay for what i did not want</p> <p> </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply21 Jun 2017, 09:44
Official

Good day Abram,

Thanks for taking the time to address your complaint with us.

We have also received this complaint from your wife via this platform and have already escalated this to our management team for assistance.

Please accept our sincere apologies for the inconveniences caused to you. Your reference number is ***.

Kind regards,

Vanitha Venketas