Bad Service and False advertising.

<p>i have never received excellent service from Pick and Pay Brackenfell.</p> <p> </p> <p>Their staff is always unfriendly and when asked for assistance, they will find someone to assist, and no one comes back to us.</p> <p> </p> <p>My mother and I went for our monthly shopping at Pick and Pay Hyper Brackenfell yesterday 10/07/2016 at around 14:00, upon arrival at the teller the lady was unfriendly and surely taking her time to scan each product and discussing it with the packer in her own language when i asked if something was wrong, i barely got an answer.</p> <p> </p> <p>PNP has banners up advertising cards for kids with every R150 spent, also advertised on tellevision COLLECT THEM TODAY.....</p> <p> </p> <p>i asked her why i did not get any and she said that it wasnt running yet.........when i asked why they are advertising it she rather decided to put up her shoulders..........</p> <p> </p> <p>i demand that PNP own up to the promise of excellent service and give us the cards as advertised.....</p> <p> </p> <p>AND send their people on training on how to offer excellent customer service as their is a great lack thereof.</p>