BAD SERVICE AND BAD ATTITUDE

On the 9 November 2015 I attended at the Primrose Pick n Pay and purchased some boerewors, we brought the boerewors back to the office to cook for lunch. Once the meat was cooked and I started eating I noticed some glass in the meat. I then took the meat back to the store where I discussed the matter with the manager on duty who advised that she would look into the matter and revert to me. The manager's name is Debbie. I also phoned the customer care line who advised they would look into it. To date I have not received any feedback from either of them.<br> <br> On Monday 11 January 2016 I once again attended at the same store to purchase some chicken pieces, once I had left the store I discovered the chicken was off and immediately returned same to the store. I was once again faced by same person who, although they refunded me, had a very bad attitude with me. I asked her what had happened with my complaint in relation to the boerewors in November and she just said they are still investigating it. <br> <br> This lady had a very bad attitude towards me in serving my needs and I also feel that the amount of time taken to come back on the first incident is excessive