bad service and attitude from cashier and packer

I am highly disappointed at the service I received this afternoon from Millicent and her packer who ended up swearing behind my back when I left the shop.<br> <br> The issue started when the Lecol Juice I had taken from the shelf was discovered to be leaking when I got to the till. Millicent pointed out that it's leaking and then put it aside, did not advise me to fetch another one, so I asked must I now go back and fetch another and she said yes, in all my experience the till packer or supervisor assists with issues on the floor I can't be expected to run back to the till as much as now the discovery is made.<br> <br> The attitude I then got from them left me with the question, what is the good of me having favour in a brand that does not go an extra mile for its customers and clearly staff have had no training.