AP
Alarice P
1 reviews | Active since Mar 2014
01 Mar 2015, 09:42
bad service and attitude
Yesterday, 28th February I visited the front kiosk at picknpay vangate to make a cash withdrawal. I waited in a long queue only to be told that I need to go into the store and do the transaction at a till. I left the store due to the queues being long. This morning , 1 March.... nothing different. Why can't someone tell customers beforehand? I'm so disappointed in this service. What a waste of time.
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Replies (1)
Pick n Pay's replyOfficial
02 Mar 2015, 12:34Hello alarice_lynne,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply02 Mar 2015, 12:34
Official
Hello alarice_lynne,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***