BAD SERVICE

22/02/2020 I SHOPPED AT PNP LIFESTYLE HYPER MARKET , WHEN ENTERING THE SHOP MY 2 BOYS SHOWED THE SECURITY THAT THEY HAVE A PEPSI AND WATER 500ML BOTTLES IT WAS SIGNED AND HAD A STICKER ON IT, I DID MY SHOPPING AND WHEN I GOT TO THE TILL BECAUSE I INTERUPTED THE CASHIER AND PACKER WITH THE NICE CHAT THEY BUSY HAVING, I WAS NOT GREETED AND I CARRIED ON WITH MY UNPACKING OF MY STUFF, AFTER GIVING THE CASHIER THE CHOCOLATE BARS MY SONS ATE WHILE IN THE SHOP TO SCAN ,THE PACKER IS SEARCHING MY TROLLING AND I TOLD HER THAT IS ALREADY BEEN PAID FORM ANOTHER SHOP AND SHE INFORMED ME THEY MUST SEARCH TROLLEYS, UI ASKED HER IF SHE IS A SECURITY ,SHE SAID BECAUSE OF THEFT, I TOLD HER TO DO HER JOB TO PACK MY STUFF INTO ANOTHER TROLLEY RUDELY SHE SPOKE IN HER LANGUAGE AND THEN I JUST HEARD THE WORD ***** COMING FROM HER MOUTH. I WENT CLOSE TO HER AND ASKED IF SHE CALLED ME A ***** ,HER REPLY IS SO WHAT, I LOST MY COOL AND MY BOYS WAS WITH ME, I WENT TO THE MANAGERS DESK ASKED THE GUY BEHIND THE COUNTER IF HE IS THE MANAGER HE ASKED ME WHY, THEN HE SAID HE IS ONE OF THE MANAGERS, AFTER EXPLAINING MY STORY, THEN HE SAID HE WILL DEAL WITH THE MATTER, MY NAME WAS NOT TAKEN OR MY CONTACT DETAILS, THEN I TOLD HIM I DONT BELIEVE HE WILL DEAL WITH IT, HE THEN STARTED RAISING HIS VOICE TOWARDS ME,TO TELL ME ITS FINE IF I DONT BELIEVE THAT HE WILL DEAL WITH IT.....PACKER BOK NKANYANA .MANAGER GMD HOD