VB
Vusi B

1 reviews | Active since Apr 2017

09 Sept 2019, 21:13

Bad service

I went to Pick n Pay in Megamite in Tembisa and I had a terrible experience and this was not the first time I get such service

One person operating in a till and the queue was very long. I was told that one was in a bathroom and I understood cause that’s nature but when the person came back she asked the person behind us to be assisted first

That doesn’t make sense. The supervisor by the surname of Tshabalala was just standing outside and having a discussion with a security guard By the surname of Baloyi

The supvisor was useless.

0
Replies (1)
Pick n Pay
Pick n Pay's reply10 Sept 2019, 13:27
Official
Good day Vusi Buthelezi, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team