1 reviews | Active since Feb 2019
Bad service
So i went to pick 'n pay at ferndale on republic (bright water commons) i was served by this young lady she was sweet then i had to go back in to get a packet ..this elderly lady named collita/colita was so rude to me and she saw me being served by that young lady she was just so arrogant telling me i cant just buy a packet without buying anything from pnp ...like seriously i heard her saying to the cashier that shes hungry ...i dont know why she was arguing with me over a 60c packet when i literally spend thousands monthly and hundreds daily at pnp ferndale ...TELL YOUR STAFF TO EAT THEIR FOOD AND THEN TAKE CARE OF CUSTOMERS BECAUSE I WILL NOT ACCEPT A RAGING HUNGRY FEMALE SPEAK TO ME LIKE A CHILD . train your staff to speak to people accordingly cause she wouldnt have liked if i shouted at her .SIMPLE
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team