SN
Siphamandla N

1 reviews | Active since Dec 2015

16 Mar 2016, 10:44

Bad Service

Just been to PnP now and with the good experience I got from the fish counter the cashier just had to spoil it I was paying using R50 bill and the note was torn a bit just a small piece that got removed from it but the serial number from the note are good and not damaged, she then asked her supervisor if she can take the note the supervisor approved it after that she made up some stories to her supervisor being in the hurry I had to take money from the colleague that had accompanied me I don't know if I wasn't with him what could have happened as I didn't have my bank card with me and for the fact that the cashier was acting up with bad attitude as I recall what she said \ and now what's with this R50 I don't know if I was taken for granted or what. Cashier's name Maphaladi Mokoena."

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Replies (1)
Pick n Pay
Pick n Pay's reply16 Mar 2016, 11:01
Official
Hello Sphawa,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***