SN
Siphamandla N
1 reviews | Active since Mar 2015
07 Mar 2015, 12:36
Bad service
On Thursday I ordered a birthday cake at PnP Soweto Senaoane to be collected saturday morning eleven to damn give them an allowance of 30minute and collect the cake at 11:30 to my Surprise that the cake wasn't done I had wait for 1 hour 30minutes the man called Khumalo didn't even show some sympathy about their damn mistake and make it as if I was the one who's wrong it's totally unacceptable to be treated in that manner cause it's people like this incompetence who ruin the company name gatvol of such people.
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Pick n Pay's replyOfficial
09 Mar 2015, 12:43Hello Ngwane Sphawa,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply09 Mar 2015, 12:43
Official
Hello Ngwane Sphawa,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***