BAD SERVICE

The service at this PNP is basically NON EXISTANT. the staff are lazy and when you ask them something they reply they do not know. Last night when going there i waited 30 mins in a line with only 3 tills operators working when they have more than 10 tills available. I asked to speak to the manager about this and he was too busy to see me. I wanted to write a complaint and I was informed there were NO COMPLAINT forms available. The overall service of this store is HORRIFIC!!! The staff don't seem to care much because one of my products never had a bar code at the till last week and I was told I need to go and find a bar code. This store service is SO BAD I just had enough! I was told a few months back by Paul the store Manager that things will improve but its still the same.