BAD SERVICE!

I was buying groceries last week Thursday. Everything was scanned and i paid with my bank card, money went off my account and the Till jammed right after that so i didn't get a till slip nor did i get a speed point slip. After waiting for almost 2 hours for this issue to be resolved i was told that the grocery will have to be rescanned and i must pay again, and they first payment will be reversed overnight. I decided to leave the grocery so that i can get my money back first. Next day the money was not reversed and i had to call a couple of times to shake them up. Cohen assisted me but i must admit he was unprofessional and he was not even apologetic. He managed to get me my money eventually, on Friday afternoon which was an amount of R1149.66.<br> This morning Tuesday 01/12 i wake up to find that Pick n Pay deducted money from my account, an amount of R1149.00 FOR NOTHING !!! I didn't take any groceries from them but they took money from my account! I am livid at the moment as this is a huge inconvenience because i have stuff to pay for.