ND
Nadine D
1 reviews | Active since Oct 2015
30 Oct 2015, 19:50
BAD SERVICE
Good day<br> <br> I am not utterly disgusted an unhappy at what happened at the store this afternoon .As I approached the store the PnP employees comes out of the store with about 8 X 2kg bags of flour which was on a one day special today for about R14.00.When I went to the side aisle and checked there was nothing.I then went to the back and spoke to the PnP employee and advised me on taking a \rein check".Once I paid for my goods I went to the front desk and while waiting in queue another PnP employee wrote a \""rein check\"""
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Replies (1)Pick n Pay's replyOfficial
02 Nov 2015, 11:01Hello DINNIE1984,
Please accept our apologies for this poor service experience, and for any inconvenience caused.
I have escalated this matter to our Eastern Cape regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Please accept our apologies for this poor service experience, and for any inconvenience caused.
I have escalated this matter to our Eastern Cape regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Pick n Pay's reply02 Nov 2015, 11:01
Official
Hello DINNIE1984,
Please accept our apologies for this poor service experience, and for any inconvenience caused.
I have escalated this matter to our Eastern Cape regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Please accept our apologies for this poor service experience, and for any inconvenience caused.
I have escalated this matter to our Eastern Cape regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
