BAD SERVICE

I have placed an order on the 5th of July 2023 order number ;*** And one item was not included, I phone back to notify them ,the person I spoke to process the refund however my order was worth R114.99, but the refund I received was R65.77. I did not have any item to that amount on my order.

I drove to PNP SAP at Heidelberg to notify them about the shortfall, the person I spoke to Named Leah took my number and promise to escalate the matter to her manager to date I have not been contacted.

The reason why I placed an order online is because I didn't want to drive out. but the terrible service I got made me drive out. I still haven't received the respond about my remaining balance. what a Terrible service and very inconveniencing.