1 reviews | Active since Jul 2018
Bad service
I had Items from clicks, because they were heavy I decided to take a trolley frm pnp, upon taking that trolley a guy Tshiamo who works for p&s trolley systems informed me that their trolleys will not be used to carry things from other stores and for me to use the trolley I should buy from pnp, I then agreed to his condition however he then called his friend Botshelo and other guy, nd we had an argument to the point that they blocked nd stepped on the wheels of the trolley as a means of stopping me and my sisters from moving anywhere and that made me feel like we were *********. Ohk I went in the store to buy some vegetables after taking those items, the store was full and they only had 3 cashiers so I wasted 1and half hour of my time that I could hv used to do sumthin better.
Thank you for taking the time to address your concern with us.
We apologize for the terrible customer service you've received as a whole at our Jubilee store. The service you've received is not how we treat our customers and we do not take this matter lightly.
Rest assured we will be addressing this with our management team and feedback will be provided to you soonest.
We value you as a Pick n Pay customer and always aim to improve in all aspects to ensure that our customers receive quality and efficient service.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Sunday 08:00 - 17:00
Our Contact number is ***or Chat to us on ***
Kind regards,
The Pick n Pay Team
Thank you for taking the time to address your concern with us.
We apologize for the terrible customer service you've received as a whole at our Jubilee store. The service you've received is not how we treat our customers and we do not take this matter lightly.
Rest assured we will be addressing this with our management team and feedback will be provided to you soonest.
We value you as a Pick n Pay customer and always aim to improve in all aspects to ensure that our customers receive quality and efficient service.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Sunday 08:00 - 17:00
Our Contact number is ***or Chat to us on ***
Kind regards,
The Pick n Pay Team