EF
Eugene F

1 reviews | Active since Oct 2013

18 Oct 2015, 15:01

Bad service

13:30. PEAK TIME. 6 Customers in front of me, more than 15 customers behind me, and ONLY 4 TILLS OPEN??!!??<br> Eventually, 2 more tills were opened after a lady customer threw a fit in the queue.<br> I get to a till point, only to be told that Std bank is offline after I give my Std bank card. I asked where the signage was informing customers, and I am told there are no signs. All this told to me while chewing gum with mouth wide open!!!<br> <br> Now to the out of stocks in the store. The gaps on the shelves are shocking!!! EVERY SINGLE TIME I go into ANY PnP, I can never find over 80% of what is on my list. <br> Brentwood Park, Glen Marais, Bonaero Park, Aston Manor, Birchleigh North, Elgin in Birchleigh!!!<br> <br> Brentwood Park, no rolls in their bakery, no Lemonade in their fridge, no Doom that is on Promo.<br> The bottle store is just as bad!!! No Smirnoff Storm, No Hunters Hard Lemon, No Jim Beam. (3 items wanted, 3 items no stock - Bottle store)<br> <br> I will rather support Spar and Tops where I find EVERYTHING, than PnP ever again!!!<br> <br>

0
Replies (1)
Pick n Pay
Pick n Pay's reply19 Oct 2015, 10:47
Official
Hello S@ndm@n,

Please accept our apologies for your poor shopping experiences at this store, and for any inconvenience caused.

I have escalated your complaint to our Gauteng Regional office for their attention, and they will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care
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