SS
Sammy S
1 reviews | Active since Jul 2019
25 Jul 2019, 17:38
Bad service
Today 25 July 2019I was at pick n pay Hyde park during lunch time buying some things apparently one of the things I have change it because it was on discount of I took the wrong thing.then I went to the shelf to get the right then when came back there was a customer busy wit the cashier I was paying so she can change for me so I waited for her to finish with customer,while i was waiting there come a store manager telling me the til is closed then I have go to another when I asked him my stuff is with this cashier so she can change for me what I want to change.His name is Nic that guy is bully shame and he did not even approach me like a customer because he is the manager he can do whatever he likes.
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Sammy S's updateReviewer Update
25 Jul 2019, 22:24Point of correction it was not pick n pay Hyde park but it was pick n pay Craig Hall park where the incident happened
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Sammy S's update25 Jul 2019, 22:24
Reviewer Update
Point of correction it was not pick n pay Hyde park but it was pick n pay Craig Hall park where the incident happened
Pick n Pay's replyOfficial
29 Jul 2019, 15:02Good day Sammy,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply29 Jul 2019, 15:02
Official
Good day Sammy,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team