JS
Jeane S

1 reviews | Active since Apr 2013

27 Jun 2019, 08:49

BAD SERVICE

Good day

I write this complaint with a heavy heart as I always loved to buy from PNP, but Tuesday made me make a decision that I will no longer support you. I went to Park Meadows PNP, and this is has happened numerous times before, Tuesday was just it for me, I work in Bedfodview and only get half an hour lunch. It is shocking that in such a big PNP, you have three cashiers and then they still take their time as well, I had to leave my stuff on the counter and run out of there to make it back in time at work, why just because of your Cashiers incompetence and slow service. I am really disappointed and I hope sincerely you do something about it otherwise you will loose a lot of customers.

Regards Disappointed Customer

0
Replies (1)
Pick n Pay
Pick n Pay's reply27 Jun 2019, 13:11
Official
Good day  Jeane, 

Thank you for choosing Pick n Pay.  Please accept our apologies for the delay in response and any inconveniences caused to you.  We view this incident in a very serious light, we are busy addressing this with our management team.  We value you as a Pick n Pay customer and are committed to improve continually on our service levels.  Kind regards,
The Pick n Pay Team 

Best regards,