TN
Tokelo N
1 reviews | Active since Aug 2015
07 Jun 2019, 13:40
Bad service
I bought a 3 panel gas heater on the 24 April 2019, it gave me problems so I took it to the store. The manager “Maria” very rude said I should leave it and it will be fixed. I have to constantly call her. I called customer services and when I did she now says I must wait till Monday!
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Pick n Pay's replyOfficial
10 Jun 2019, 12:05Good day Tokelo,
Thank you for choosing Pick n Pay.
Please accept our apologies for the bad service experience and any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay.
Please accept our apologies for the bad service experience and any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply10 Jun 2019, 12:05
Official
Good day Tokelo,
Thank you for choosing Pick n Pay.
Please accept our apologies for the bad service experience and any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay.
Please accept our apologies for the bad service experience and any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Best regards,