1 reviews | Active since Jul 2016
Bad service
The first time i had bad customer service at pick n pay in atteridgeville at maunde was in December 2018 what happened is that i bought groceries at the shop and some of them were discounted but after the i paid the till slip showed that i didnt get any discount i told the cashier about that but she told me to wait for her to finish with other customers before she could assist me and queue was crazy long . Again today on the 4 February 2019 i went to the same pick n pay and got helped by the same cashier and sge was suppose to give me 2 till slips because I ordered a birthday cake and the other slip i was suppose to take to the bakery and when i told the cashier she just ignored me and continued to help other customers while I was still waiting right infront of her. Im really disappointed and feel disrespected by the service i recieved not once but twice by the same cashier. I dont think i will ever do my shopping at this store again.
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received and inconvenience caused.
We view this incident in a very serious light and do not condone this sort of behavior at our departments. We are addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Best regards,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received and inconvenience caused.
We view this incident in a very serious light and do not condone this sort of behavior at our departments. We are addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Best regards,
