WL
Wayne L
1 reviews | Active since Apr 2013
31 Jan 2019, 12:38
Bad service
Bad and slow customer service at the Tygervalley shopping centre store, I had to stand in a long queue at the kiosk, as the express cashier's were not operational. The mac and cheese I bought was terrible. Whoever made it put no effort or flavour in it, not even salt. It was just bland, a child could have done a better job. I challenge store management to try it and see if it's edible.
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Pick n Pay's replyOfficial
31 Jan 2019, 18:31Good day Wayne ,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Best regards,
Pick n Pay's reply31 Jan 2019, 18:31
Official
Good day Wayne ,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Best regards,