1 reviews | Active since Jun 2018
Bad Service
Good Day
I am feeling very frustrated as I drove all the way to Brackenfell, (I am based in Kensington/Maitland), pnp supermarket.
As I saw on pnp catalogue the r100 deals on internet. It state that you get 2 times 12 castle beers for r100. When I got there they advised me that it was an error.
I wasted petrol and my time. I feel that they should have given it to me for that price as it is not my fault that pnp had made such an error.
Very dissappointed!!!
SF Jacobs
Good day Susanca,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the incorrectly advertised special. Apology posters have been sent to our stores to make our customers aware of the printing error.
We have passed your feedback on to our regional team for further assistance
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Susanca,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the incorrectly advertised special. Apology posters have been sent to our stores to make our customers aware of the printing error.
We have passed your feedback on to our regional team for further assistance
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,