nB
nancy B

1 reviews | Active since Aug 2016

05 Oct 2018, 15:25

Bad Service

Went to Pick n Pay the Falls..

Stood for about 10 mins before we got noticed by gosiping staff... her name is Kamo...very disapointed in her

Even took two videos while she was busy gossiping. .when l left the shop..she spoke about me and l was standing right at the door. .am never visiting this store again. .your staff needs to be trained. .to respect their jobs and customer service. .one guy was busy smoking outside. ..to make matters worse..the cashier came and this Kamo..kept on gossiping instead of helping me quickly so l could be on my way...

0
Replies (2)
Pick n Pay
Pick n Pay's reply10 Oct 2018, 09:48
Official

Good day Nancy

Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.

We see that your complaint was escalated to the stores regional team to address on the 06th of October & we will follow up with them & they will correspond with you.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Senabelo Naledi Ndlovu

Best regards,

Pick n Pay
Pick n Pay's reply10 Oct 2018, 09:48
Official

Good day Nancy

Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.

We see that your complaint was escalated to the stores regional team to address on the 06th of October & we will follow up with them & they will correspond with you.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Senabelo Naledi Ndlovu

Best regards,