Bad service
MY mother went to your store yesterday 30 August 2018, She went the to buy 5kg Omo Auto and it was out of stock , she then went to the info desk to request a rain cheque and they said that the Omo was an error to be in the promotion paper, also it is discontinued and that the store is not listed on the promotion paper, They refused to issue out the rain cheque. I feel that the store should give us correct information on this promotion papers also online promotions. My mothers name is Lindiwe Mazibuko cell number **********
Good day Mavetana,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received and out of stock products.
We are unable to address your complaint with the relevant management team or contact your mum for the following reasons.
- Your have not provided us with the store name.
- Your mum's cell number has been removed from your post as Hello Peter does not allow contact number to be visible on this page due to security reasons.
Please forward your complaint with the store name and your mum's contact number to *** to enable our team to attend to your complaint.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Mavetana,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received and out of stock products.
We are unable to address your complaint with the relevant management team or contact your mum for the following reasons.
- Your have not provided us with the store name.
- Your mum's cell number has been removed from your post as Hello Peter does not allow contact number to be visible on this page due to security reasons.
Please forward your complaint with the store name and your mum's contact number to *** to enable our team to attend to your complaint.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,