1 reviews | Active since Oct 2010
Bad Service
I went to Pick 'n Pay Hazelpark and what a bad experience. Not to mention that this is not the first time this happens. The cashier was rude and shoved the items I bought to the end of the till point. I did complain on Pick 'n Pay's website but no one ever gets back to you or they ignore the complain. I bought 1kg of No Name Smoked Viennas and when I opened it there was only 23 viennas in and not 24 like there usually is. Did they then change the quantities of the amount of viennas in the packages?
Good day Charmaine
Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the unfortunate shopping experience.
We have forwarded the store complaint to the management team to address and they will be in contact with you.
An email will be sent to you requesting for product information regarding the Pick n Pay viennas. Please respond to the email with as much product information as possible to enable our Corporate brand's team to conduct their investigation & address this issue.
Correspondence to your complaint will be done via this team once they have concluded the investigation.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Senabelo Naledi Ndlovu
Best regards,
Good day Charmaine
Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the unfortunate shopping experience.
We have forwarded the store complaint to the management team to address and they will be in contact with you.
An email will be sent to you requesting for product information regarding the Pick n Pay viennas. Please respond to the email with as much product information as possible to enable our Corporate brand's team to conduct their investigation & address this issue.
Correspondence to your complaint will be done via this team once they have concluded the investigation.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Senabelo Naledi Ndlovu
Best regards,