1 reviews | Active since Jun 2018
Bad service
I had raincheck of 6 nappies when I got to the cashier to pay for 2 the cashier told me I can not I have to take all 6 I told her that the last time I had a rain check they did minus she called one of supervisors to tell her this she conform by saying she also did the same thing supervisors name is Celiwe when she did rain check they called the manager on duty his name is Zachariah Jonathan while I was speaking to him he just walk away and leave me standing there because he was refusing to give me his name when I said I'm gna complain.
Hi Olwethu,
Thank you for taking the time to write to us.
Please accept out apologies for any confusion caused regarding the rain cheque.
The rain cheque can only be used in 1 transaction and not on multiple transactions. The store has the right to limit quantities when it comes to rain cheques. This specific rain cheque allowed you to get up to 6 units of this product at the special prices however you would have had to purchase the 6 units in 1 shop.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Best regards,
Hi Olwethu,
Thank you for taking the time to write to us.
Please accept out apologies for any confusion caused regarding the rain cheque.
The rain cheque can only be used in 1 transaction and not on multiple transactions. The store has the right to limit quantities when it comes to rain cheques. This specific rain cheque allowed you to get up to 6 units of this product at the special prices however you would have had to purchase the 6 units in 1 shop.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Best regards,