1 reviews | Active since Feb 2018
Bad service
Yesterday I visited your store to buy my monthly groceries to only be treated with the worse service from your cashier named Dumsani who didn't greet, didn't ask if I needed a plastic bag for my items and to seal it off threw my items as he scanned them. I am not quite sure if he likes his job or even wants it. I even told the lady who helped me pack that I will report this guys bad behavior to which she apologized. Is this how Pick N Pay has employed now? People who don't take pride in their jobs who don't have customer service etiquette? I really disappointed and very furious
Good day Pamela,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Pamela,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,