BAD SERVICE

AS I WAS SO HUMILIATED BY PICK AND PAY MANAGEMENT YESTERDAY, I WENT IN TO BUY A FEW THINGS YESTERDAY AT STERLAND, IT WAS ALL WELL AUNTIL I HAD TO PAY, I PRODUCED MY BLACK CARD FROM ALEXANDRA FORBES AND AFTER THE TRANSACTION WAS APPROVED I WAS TOLD THAT YOUR SYSTEM WANTS AN AUTHORISATION, SO NOW I HAD TO WAIT ALMOST 10 MINUTES TO CALL WHOEVER THEY HAD TO CALL, WHEN I ASK WHY THEY DID THAT I WAS TOLD THAT THE BUSINESS HAVE BEEN VICTIMS OF ***** THEN WHY DO I HAVE TO SUFFER, DO I HAVE TO BE HUMILATED AND FEEL JUDGED AND MADE LOOK LIKE I AM ************* BECAUSE YOU GUYS DO NOT HAVE SECURITY MEASURES TO CONTROL SUCH? IF CHEQUE CARDS COULD BUY ONLINE I WOULD NOT BE EVEN IN THE STORE, BUT NOW SOMEONE IS NOT SMART ENOUGH TO SEE THAT CHEQUE CARD CUSTOMERS COULD ALSO BUY ONLINE, I WAS HUMILIAED, FELT ASORRY FOR MYSELF, A SORRY WOULD NOT DO FOR HOW I FELT YESTERDAY..DID I LOOK LIKE A ******** THAT IS INTO *****? PLEASE SAY IF I AM NOT GOOD ENOUGH TO SHOP AT PICK AND PAY.