1 reviews | Active since Jan 2015
BAD SERVICE
we had a bad Experience at Pick n pay on 27 th Jan.2015 around 5:30PM We went to the fishery section waited for 5 mins no service , a staff saw us And just walked pass before we can even ask for help after another 5 mins passed and we saw another staff & asked for help , they made an announcement after another 5 mins a staff from the butcher section arrived , we asked what's the name & price of the fish displayed ,he said he does not know he works in the butcher not fishery , he also said he cannot find the codes another 5 mins went by while he's still looking for the codes , we asked for the manager who was walking in our direction & he saw us call for him he sent someone else instead .This staff he sent to us we complained about the bad service to him he gave the h/o & customer service no. we tried calling while in the store no answer , I also tried again this morning *** waited 15 mins still no answer .We support this store to get **** service like this after a day at work ????In total we spent 30 mins waiting for service and still never received it !Why open the sore till late if there is no service provided ? <br>
Please accept our sincere apologies for this awful service experience and for the inconvenience caused.
I have escalated this matter to our Gauteng Regional office for their urgent attention, and they will be in contact with you shortly.
Kind regard
Wendy-Lee Millar
Customer Care
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Please accept our sincere apologies for this awful service experience and for the inconvenience caused.
I have escalated this matter to our Gauteng Regional office for their urgent attention, and they will be in contact with you shortly.
Kind regard
Wendy-Lee Millar
Customer Care
***
