bad service

I went to pick and pay yesterday at Northgate at about 12 as I was on lunch as I got to the till the lady swiped my items and it came to a total of R31.90 so I was paying with a note of R100 her response was she doesn't have change so she called her manager which she inturn came to the till where we were paying however her response was we don't have change and the storeroom/change exchange room was occupied with Pnp staff having a meeting so she told me I should wait??? Really wait? That's ridiculous I ended up asking a friend of mine who was with me to pay for me if she has loose money Luckyly she diid. So clearly if my friend didn't have loose money I would've stood there till they were done with their meeting and then only then I was gonna get \My Change"<br> I find it very pathetic they need service training Pnp Do something about it asap"""