Bad Service

I went to the store today to buy 1 pack of birthday candles. Norma the cashier has 1 person in front of me waiting as she counts money and chats to her friends. We both beg her to serve us. I am overcharged by R1. She tells me rudely to go to customer service/cigarette counter for my refund. I insist that she checks the correct price because her attitude is that she is doing me a big favour. I am deliberately delayed at the counter because I dared to ask for my refund and ask to see a manager. Another 15 min later a supervisor, Tebogo comes to tell me that the manager is too busy. The manager eventually came when I was walking out and expected me to delay myself further by talking to him. I wasn't even provided with a slip.<br> <br> It took me 45 minutes to buy 1 pack of candles, yet there was no queues and I walked out as though I was a ******** to request a refund on being overcharged. Sick and tired of this store, they really don't care.