1 reviews | Active since Dec 2016
Bad Service
<p>On Saturday, it was Pick 'n Pay's 50th birthday. I saw the special that they had on the AIM microwave and told my dad as he is looking for a microwave. My dad went in to Pick 'n Pay on Saturday, and they told him that they don't have this specific special. On Saturday evening I phoned them to confirm. I spoke to the manager, and she said that se was going to find out if they still have stock of the microwave, She put the phone on hold and I waited for more than 3 minutes, untill I put the phone down. I then phoned again and one of the staff members answered, telling me that they didn't get any stock of that specific microwave on special. I asked her when they were going to get any stock and she said that it should be around Wednesday this week. I asked her if they would be able to keep one of the microwaves for me against the price that they had it on special, and she said that it doesn't work that way, therefore they can't do it. I told her that i was going to place a complaint at Pick 'n Pay's head office as I feel this is bad service, because my dad went in to the Pick 'n Pay on the Saturday that the microwave was on special, and they told him that they didn't have that special, and now they say that they don't have stock. The lady that I spoke to said that she was going to speek to the manager and then they will get back to me regarding this matter. It is Monday morning, 10:55, and I am still waiting. This is VERY bad service.</p>
Good day Mariska,
Thank you for taking the time to write to us.
Kindly note that the sale was for our Hyper stores as well as selected Supermarkets.
The Aim Microwave is unfortunately not listed for PnP Robertson.
Kind Regards
Anwar Mooideen
Good day Mariska,
Thank you for taking the time to write to us.
Kindly note that the sale was for our Hyper stores as well as selected Supermarkets.
The Aim Microwave is unfortunately not listed for PnP Robertson.
Kind Regards
Anwar Mooideen
