1 reviews | Active since Jun 2017
Bad service
<p>I regularly shop at West Coast Village store and was disgusted by the way we were treated today.</p> <p>Latetia was blatantly rude and **** about having stock. I had bought a really pretty top which shrunk. ...to my daughters delight. We went into the store to see if i could get a larger size, however, she toldme that she cant keep changing items for me and that I should come in to speak to the manager tomorrow.</p> <p>I tried once again to explain that i wanted another top but in a bigger size but she kept interupting rudely. She said it was stock from January and there was any more.</p> <p>By this stage my daughter and i were so angry that i walked to the exact place in the store where I had purchased the previous one and took one off the rack. </p> <p>We took it to the counter and showed her but she continued to be rude. My daughter and i were so angry we were shaking. </p> <p>I am a Customer Service Manager by profession and was shocked by the treatment we received.</p> <p>Westcoast Village,Tableview used to be my favorite store but i will not be returning.</p> <p> </p>
Good day Chantelle,
Thank you for taking the time to write to us.
Kindly accept our apologies for the poor service received.
We are addressing the incident with our Management team and will revert with feedback.
Kind Regards
Anwar Mooideen
Good day Chantelle,
Thank you for taking the time to write to us.
Kindly accept our apologies for the poor service received.
We are addressing the incident with our Management team and will revert with feedback.
Kind Regards
Anwar Mooideen
