1 reviews | Active since May 2017

16 May 2017, 17:46

Bad service

<p>Not enough tellers open. Lines are short but the wait is long. Tellers call managers without reaction. Bad service everytime we go there.</p>

0
Replies (2)
Pick n Pay
Pick n Pay's reply17 May 2017, 13:09
Official

Good day Christelle,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light, we are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

's update17 May 2017, 16:18
Reviewer Update

Thanks so much. I also received a phone call from the manager. Thank you for the timely response.