bad service

<p>As I was walking around Fourways Crossing about 3-4 weeks ago, I found black pants in a pick n pay trolley obviously with their name brand (Cherokee) I returned the pants back to pick n pay and asked the manager Zoleka to keep it for 4-5 days in case the client comes back and ask for it. 2 days later I again found sour milk inside pick n pay’s trolleys and returned the sour milk to the security guard asked them to give it to the manager in case the customer comes back and ask for it. The agreement was if the customer doesn’t come back within 5 working days the manager Zoleka must give me a call I will go back to pick n pay and take the items give it to charity. No calls received from the manager. I went back a week later found a male manager and asked him to speak to Zoleka in regards to those 2 items that don’t belong to Pick n pay I am still waiting for their calls.</p> <p> </p> <p>My question is: This Pick n Pay is based in a high upmarket area but the service rendered is beyond poor, go down the road to Diepsloot and see the good customer service they give to their customers. Sad enough for me because I live in the Fourways area and I also work in the area. I don’t find this kind of service satisfying but I find it revolting especially from 2 different managers. And when you complain about the Fourways Pick n Pay managers one becomes the talk of the day.</p> <p> </p> <p>Is this the kind of service that is supposed to be rendered to your customers?</p> <p> </p> <p>Please urgently advise I will also post the same thing on Hello Peter. I gave your managers enough time to call me it doesn’t take a month for customers to collect their products.</p> <p> </p> <p>I called Pick n Pay before sending you guys this email. I have been running around like a headless chicken but dololo conclusion.</p> <p> </p> <p>Unfortunately, I cannot keep on doing the follow-up with Pick n Pay managers, they are supposed to be calling me not the other way round.</p>