SM
Skhumbuzo M

1 reviews | Active since Oct 2015

18 Apr 2017, 18:16

Bad service

<p>Last week I bought 1 full chicken and a packet of wors . The wors was cooked ate it and after two days I I take out the chicken from the freezer and it was cooked now to eat it the chicken is off imagine everything is ready where I stay the food is cooked for two or 3 days to carry for lunch at work imagine the chicken was my last sishebo until I get money to buy another now the rice also had to be thrown away together with the chicken imagine pick n pay at the zone of all places I could understand if it was the 1 in at the buzz in Douglas dale where I once did buy it and didn't complain but now here at the zone I don't understand the level of service not only is the chicken rotten to buy food during lunch time those people serving don't even have time to ask which chicken piece do u want they just throw what they pick up inside the khaki bag and say 'next' they is a fine line between excellence and stupidity really guys I hope you guys resolve these issues and meet people's needs because you are offering a service they is really no excuse for all this, as for meat I will not buy from pick n pay the zone again its just the way it is ..</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply19 Apr 2017, 09:28
Official

Hi Skhumuzo,

Thanks for taking the time to write to us.

Please accept our apologies for the poor product experience.

We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.

Kindly respond to the email with necessary information to enable our team to investigate further.

We value you as a Pick n Pay customer and welcome your feedback to improve our services.

Kind regards

Vanitha Venketas